Frequently Asked Questions
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Sprinter Parts & Accessories
Sprinter Camping Accessories
Sprinter Interior Accessories
Sprinter Exterior Accessories
Sprinter Electronics
Sprinter Engine, Maintenance & Parts
Sprinter Wheels, Tires & Shocks
Sprinter Van Equipment
Sprinter Bargain Bin
Mercedes Metris Parts & Accessories
Metris Camping Accessories
Metris Interior Accessories
Metris Exterior Accessories
Metris Electronics
Metris Engine, Maintenance & Parts
Metris Van Equipment
Metris Bargain Bin
Ram ProMaster Parts & Accessories
ProMaster Camping Accessories
ProMaster Interior Accessories
ProMaster Exterior Accessories
ProMaster Electronics
ProMaster Wheels, Tires & Shocks
ProMaster Van Equipment
ProMaster Bargain Bin
Ram ProMaster City Parts & Accessories
ProMaster City Camping Accessories
ProMaster City Interior Accessories
ProMaster City Exterior Accessories
ProMaster City Van Equipment
Ford Transit Parts & Accessories
Ford Transit Camping
Ford Transit Interior Accessories
Ford Transit Exterior Accessories
Ford Transit Electronics
Ford Transit Wheels,Tires & Shocks
Ford Transit Van Equipment
Ford Transit Bargain Bin
Ford Connect Parts & Accessories
Ford Connect Camping
Ford Connect Interior Accessories
Ford Connect Exterior Accessories
Suspension Upgrades
Ford Connect Electronics
Ford Transit Connect Van Equipment
Ford Connect Bargain Bin
Ford E Series Van Parts & Accessories
Ford E Series Camping
Ford E Series Interior Accessories
Ford E Series Exterior Accessories
Ford E Series Van Electronics
Ford E Series Van Equipment
Nissan NV 1500, 2500 & 3500 Parts & Accessories
Nissan NV Camping Accessories
Nissan NV Interior Accessories
Nissan NV Exterior Accessories
Nissan NV Van Equipment
Nissan NV Electronics
Nissan NV Bargain Bin
Nissan NV 200 & Chevy City Express Parts & Accessories
Nissan NV 200 & Chevy City Express Camping Accessories
Nissan NV 200 & Chevy City Express Interior Accessories
Nissan NV 200 & Chevy City Express Exterior Accessories
Nissan NV 200 & City Express Van Equipment
Nissan NV 200 & Chevy City Express Electronics
Chevy Express & GMC Savana Van Parts & Accessories
Chevy Express / GMC Savana Van Camping
Chevy Express / GMC Savana Van Interior Accessories
Chevy Express / GMC Savana Van Exterior Accessories
Chevy Express & GMC Savana Electronics
Chevy Express / GMC Savana Van Equipment
EuroVan Parts & Accessories
EuroVan Camper Parts & Accessories
EuroVan Camping - All Models
EuroVan Interior Accessories
EuroVan Exterior Accessories
EuroVan Electronics
EuroVan Wheels, Tires, Shocks, & Exhaust
EuroVan Engine, Maintenance & Parts
EuroVan Service Manuals, Books & CDs
EuroVan Bargain Bin
Vanagon Parts & Accessories
Vanagon Camping
Vanagon Interior
Vanagon Exterior
Vanagon Wheels, Tires, Shocks, & Exhaust
Vanagon Service Manuals, Books & CDs
Vanagon Bargain Bin
VW Bus Parts & Accessories
VW Bus Camping
VW Bus Interior
VW Bus Exterior
VW Bus Service Manuals, Books & CDs
Vehicle Tents & Awnings
Fiamma F65S Awnings for Sprinter & ProMaster Van Body Vans & Campers
Fiamma F45S Awnings for all Vans & Campers
Fiamma F35 Pro Awnings
Camping & Travel
Portable Toilets in 3 sizes
Floor & Seat Consoles + Cup Holders
Map Lights and Interior LED Lighting
Lifeline First Aid Kits
Water System - pumps, tanks, faucets & parts
Personal Vehicle Safes & Vaults
Books & Manuals
VanGuard Wall Liners for 2007 - 2018 Sprinter 170 VanGuard Wall Liners for 2007 - 2018 Sprinter 170" Extended 2500 & 3500 High Roof Cargo Vans
VanGuard Wall Liners for 2007 - 2018 Sprinter 144" 2500 & 3500 High Roof Cargo Vans includes door panels
2016 - 2017 Mercedes Metris Automatic transmission service kit *see notes for proper fit


Here is a list of our most commonly asked questions, if you don't see what you're looking for, please fill out our Contact Us form, and we'll get right back to you!

"When will my order ship?"

We strive to process and ship orders as quickly as possible. In most cases orders ship out within 2 business days, however, some items like those that are made to order, will take longer. Please see the product page for the specific item for more details. 

"Are the items I want in stock?"

If you are able to add an item to the shopping cart, then we have that item in stock and ready to ship or it will be made to order. If an item is out of stock, you will not be able to purchase it, but you can add your email address to our waiting list and we will send you an email when the item is back in stock.

"When will I receive my order?"

We will send you a tracking number to the email address listed on the order, but the transit time may take anywhere from 2-10 business days depending on the method selected. We give a description of the transit time for each method of shipping during the checkout so you can get an idea of when to expect delivery.

"How do you ship?"

We usually ship via FedEx, UPS, or USPS depending on the size and weight of the items, where they are being shipped, or what method was selected. We offer several different shipping options at checkout, and orders that qualify for free shipping may take 2-10 business days for delivery. Some larger items like awnings may need to be shipped via truck freight. We do our best to ship your items using the shipping method selected at checkout, but sometimes we may have to change the shipping method depending on the product and shipping location. 

"Where will my items ship from?"

We have a warehouse centrally located outside of St. Louis, Missouri and we have access to products in stock all around the USA. We review each order and determine the best warehouse for your order to ship from. Sometimes this may mean your order will arrive in separate shipments. We will email you tracking numbers as your items ship.

"How do returns work?"

We accept returns within 30 days from the date of purchase. Special orders and electrical items are non-returnable. For full details on returns, please see our terms and conditions

"Can I cancel my order?"

We can attempt to cancel your order however, we do process and ship your order as quickly as possible. Some items that are made to order or that ship from another location may not be able to be canceled. 

"Is it safe to place my order online?"

Yes, our site is protected with 256-bit Secure Socket Layer protection. If you want, you can verify this for yourself by clicking on the security seal on the bottom of every page of our site. We use PayPal as our payment processor, so your credit card information is always encrypted, and we never see or store your credit card number.

"Will you sell or share my information?"

We never sell your information, but we do share basic information like name, phone number, and shipping address with third-party providers like FedEx, UPS, and USPS so that they can ship orders to our customers.